Salesforce crm software organizes and provides required information by an organization for its smooth functioning and achieving higher levels of growth. Team at Accendo Technologies implementing Salesforce solutions acquires deep industry insight and helps in implementing social Customer Relationship Management solutions to effectively manage sales, marketing and customer-oriented areas of a business.
Here is a Quick Guide which helps small size and mid size business to learn more about Salesforce:
Small size and mid size business really requires to take quick initiatives and make faster growth with Salesforce. They offer services intended to help you understand Salesforce better help you achieve your business goal.
Some of the benefits you get when you use Salesforce CRM software are:
- It is cost efficient software. It very well fits into the budget of small size business.
- Provides fast and efficient delivery of services to customers.
- You can personalize the software based on the needs of your business. Personalization involves adding a set of features added to the current software set up to generate reports, data, etc. which gives you performance insight of business areas and activities.
- With its automated and advanced processes it creates reports and information instantaneously and helps customer get best quality and timely service.
- It provides appropriate training to the employees about its technology, interface and functioning.
Salesforce provides a set of reliable and secure processes that concentrates on four major functions:
- Salesforce CRM determines distinct business processes and identifies key business requirements.
- Customize and align Salesforce methods and functions to meet your business goals.
- Provides quick and efficient solutions to the business and helps the entire team to learn its usage effectively.
- Helps in successfully transferring your business client’s information, products information, inventory information from lower to higher versions of software. This happens when software is upgraded and its new version is introduced.
Whatever are your business goals and expectations Salesforce services can be effectively aligned to achieve them. Salesforce can be customized to generate more clients, maintains good repo with clients, providing advanced services to customers etc. Some of the functionalities are mentioned below:
- Maintains and manages record of sales leads and prospects.
- Identifying the areas for getting new sales opportunities and monitor them.
- Salesforce CRM software helps in identification of target sales prospects.
- Track and manage all the stages and processes of sales from identification of sales deal to delivery of products.
- Groups sales lead on the basis of their interests, category, budget, area etc.
- Identify and records activities which involves cross selling and up selling opportunities.
- Identify and effectively manage pending sales requests lying in queue.
- Track and conduct activities like fixing a call with the client, engaging with them through emails and meetings, etc.
- Instant updations of customer details, queries, sales opportunities, etc.
Salesforce CRM with its proven skill set improves the capabilities of business organizations to help manage their resources in a better way and offer best quality service and reduce administrative costs. Salesforce CRM that aim at educating people about its various processes and assisting you in attaining desired levels of growth in a quick, cost efficient and effective manner.