How Salesforce CRM helps in managing sales related processes

Salesforce CRM consists of a set of wide range of tools and applications to manage sales tasks effectively and quickly. It has been the most preferred software for many progressing companies, growing businesses and firms etc. On efficient usage of this software it helps to get high percentage of consumer satisfaction, increase in sales and profit and decrease in overall business expenditure. This software can be used by business working in any areas like tourism, health and medical business, engineering, accounting firms etc.

Salesforce CRM consist of a rich set of advanced tools, methods, application programming interface (API) which helps to develop application to get enhanced customer engagement, quick and easy connection with clients, employees, consumers and other electronic equipments and applications.

Salesforce CRM allows companies to get clear information about their consumers. This information is available in real time basis by sales team. This software helps you efficiently track and deal with the pending sales projects in comparison to other CRM software. This software automates business processes, provides co-ordination among different business departments, sharing of information from one business department to another, provides effective customer support etc

With Salesforce CRM following sales relates activities can manage anytime from anywhere.

  • You can make a record of all sales communications
  • You can consider high priority sales opportunities on priority basis
  • You can create a dashboard wherein you can mention the requirements of products, invoices, delivery time etc. This helps you check the sales details anytime anywhere.
  • If you are outside your office or travelling then also with this software you can co-ordinate and track minute insight about sales activities like knowing the stage of sales processes, tracking the sufficiency of sales products, getting information related to product quotation, identifying the area where maximum sales opportunities are coming, remain aware of the customer’s requirements and queries and help them to give best and quick resolution.
  • Dashboard is a unique feature offered by Salesforce CRM. This allows managers, sales representatives and executives to get a complete real time insight into your business. With reports generated on real time basis and calculations it helps Accendo Technologies make better planning and efficient allocation of time, money and labour.

Salesforce CRM provide innumerable valuable tools, robust customization, secure and user friendly interface that helps you to conveniently align your sales and other business processes with the software and get the best quality experience and achieve unprecedented growth of your business.

Salesforce Quick Start for Mid and Small Size Business

Salesforce crm software organizes and provides required information by an organization for its smooth functioning and achieving higher levels of growth. Team at Accendo Technologies implementing Salesforce solutions acquires deep industry insight and helps in implementing social Customer Relationship Management solutions to effectively manage sales, marketing and customer-oriented areas of a business.

Here is a Quick Guide which helps small size and mid size business to learn more about Salesforce:
Small size and mid size business really requires to take quick initiatives and make faster growth with Salesforce. They offer services intended to help you understand Salesforce better help you achieve your business goal.

Some of the benefits you get when you use Salesforce CRM software are:

  •  It is cost efficient software. It very well fits into the budget of small size business.
  •  Provides fast and efficient delivery of services to customers.
  •  You can personalize the software based on the needs of your business. Personalization involves adding a set of features added to the current software set up to generate reports, data, etc. which gives you performance insight of business areas and activities.
  •  With its automated and advanced processes it creates reports and information instantaneously and helps customer get best quality and timely service.
  •  It provides appropriate training to the employees about its technology, interface and functioning.

Salesforce provides a set of reliable and secure processes that concentrates on four major functions:

  •  Salesforce CRM determines distinct business processes and identifies key business requirements.
  •  Customize and align Salesforce methods and functions to meet your business goals.
  •  Provides quick and efficient solutions to the business and helps the entire team to learn its usage effectively.
  •  Helps in successfully transferring your business client’s information, products information, inventory information from lower to higher versions of software. This happens when software is upgraded and its new version is introduced.

Functionalities:
Whatever are your business goals and expectations Salesforce services can be effectively aligned to achieve them. Salesforce can be customized to generate more clients, maintains good repo with clients, providing advanced services to customers etc. Some of the functionalities are mentioned below:

  •  Maintains and manages record of sales leads and prospects.
  •  Identifying the areas for getting new sales opportunities and monitor them.
  •  Salesforce CRM software helps in identification of target sales prospects.
  •  Track and manage all the stages and processes of sales from identification of sales deal to delivery of products.
  •  Groups sales lead on the basis of their interests, category, budget, area etc.
  •  Identify and records activities which involves cross selling and up selling opportunities.
  •  Identify and effectively manage pending sales requests lying in queue.
  •  Track and conduct activities like fixing a call with the client, engaging with them through emails and meetings, etc.
  •  Instant updations of customer details, queries, sales opportunities, etc.

Salesforce CRM with its proven skill set improves the capabilities of business organizations to help manage their resources in a better way and offer best quality service and reduce administrative costs. Salesforce CRM that aim at educating people about its various processes and assisting you in attaining desired levels of growth in a quick, cost efficient and effective manner.

Salesforce Partners in India Help Businesses Flourish

Business sector is a very competitive one, where millions and millions strive to retain a suitable position in the market. With the advent of several technological inventions, businesses are able to achieve their targets easily.

When we mention technical capabilities, what we refer to is the application of several customized software tools in different facets of business. Right from maintaining employee data to handling customers, software applications have helped deliver results accurately and efficiently.

There are many companies in the market who not only help in implementing such software applications but also ensure to maintain and test such applications on a continual basis. Be it application migration or enhancement, such companies delivering IT solutions are always available for any sort of assistance.

Accendo Technologies is one such company delivering efficient IT solutions to a diverse range of clients. One of the most common software applications for retaining customer base is the CRM or Customer Relationship Management solution. A CRM not just retains the existing customer base but also ensures to expand it as well by providing cost-effective solutions. Though a CRM application is involved in increasing automation processes in a business, it is also essential to keep a track on the whereabouts of customer preferences. An effective CRM should be able to manage the customer service requests and complaints by working on them accurately without any delay.

Even though a CRM solution would help a business deliver appropriate results, inclusion of a Salesforce CRM would be more preferable. Accendo Technologies, one of the salesforce consultants in Hyderabad, India, is capable enough of guiding a business to choose the best CRM product on the basis of specific business requirements. A Salesforce CRM encompasses all the appropriate CRM elements that aid in successful development of a business.

The highlight of such a software solution is that being a cloud-based application, it works on the basis of SaaS or Software as a Service. With such a unique and adoptive software solution offered by Accendo Technologies, businesses can now heave a big sigh of relief. Not only does this software help businesses to organize their workflow efficiently, but also aid in effective management of sales pipeline and customer services.

With such innovative approaches, customer satisfaction improves drastically. Some of the unique applications of Salesforce CRM, offered by salesforce partners in India, include marketing automation, customized applications, business analytics, automation of sales force and providing round-the-clock customer services and assistance.

Being a web-based application, Salesforce CRM incurs minimal implementation and maintenance costs. The striking feature of such a software application is that it does not need any hardware or software installation. This can be customized to meet the specific requirements of a business. A Salesforce consultant would help deliver proper results by providing appropriate guidance and training to the employees.

Be it healthcare, retail, real estate or entertainment sectors, Salesforce CRM help businesses maximize their profits by retaining as well as expanding the customer base.