Benefits of using Salesforce CRM in a business

Most of the companies across the world are adopting Salesforce CRM software solutions to bring a change in their methodology and functional patterns adopted in carrying the business. To move from traditional to advanced methodologies and automation of their processes this software is widely trusted and accepted. Accendo Technologies with its customized Salesforce implementation solutions enables business organizations maximize their sales and revenue and minimize customer churn through complete integration of sales and customer service processes.

Some of the benefits of using Salesforce CRM have been mentioned below:

Convenient to use:
The most important aspect of any software solution lies in the convenience of using it. This software solution has been appreciated and implemented by a large set of business firms from small level to large level function in various fields like advertising, sports, textiles etc. Being able to work on this technology is easy and does not require past work experience. This software provides a self understood, user friendly interface that helps a person with no prior experience to learn and work on it easily. Some software solutions demands programming skills for an employee to work on it. This is not the case with Salesforce CRM as the employee is not required to get into the details of programming and other related software procedures. This makes it easy and convenient to work with Salesforce CRM.

Extraordinary performance with rigid security:
Salesforce CRM helps to properly integrate various business departments together. This helps to make the flow of information between business areas like production, inventory, sales and marketing, finance and accounting, Human Resource system efficiently. It helps to gather valuable customer data at one single place. Applications developed using this software can be accessed and run on variety of devices like cell phones, laptop, desktop, ipads etc.

Salesforce software provides trusted security that makes sure that critical customer information does not go into wrong hands. It focuses on providing valuable services to its customers by timely attending to their queries and providing them best possible resolution on time. Accendo Technologies provide Salesforce implementation solutions in accordance to individual business requirements that helps to manage projects effectively, saves from unnecessary expenditure and offer incredible customer services.

Scalable and efficient customization to meet business goals:
Every business has its different vision and goals. Salesforce CRM adapts effectively to meet requirements of each and every business and efficiently align to its business goals. It easily integrates distinct business models and can be accessed from anywhere at any point of time.

Huge range of resources built on advanced technology:
On the expense of considerable time, capital and effort this software provides its customers best quality resources that help business to be at par with other businesses in the market. For helping out users in dealing with issues or to share valuable knowledge with users it provides helpful learning resources, articles, ebook, videos and chats.

Easy and Convenient Social App:
These days there are useful apps that help users to carry out variety of tasks just with a click of a button. Salesforce also provide a place called “AppExchange” which lets users effortlessly download, install and access various useful applications in no time. Salesforce CRM provides users with a rich set of tools, processes and options that increases overall productivity of business.

How successful Salesforce implementation and consulting makes small businesses powerful

To make efficient automated processes, better integration of various business areas and smooth flow of information among various business processes Salesforce software has become the need for every business. Be it small, medium and large size business Salesforce has become need to achieve progress in business. For effective Salesforce implementation it is required to study the requirements of the customers and goals of business. When implemented properly, Salesforce software can bring a drastic impact to the overall functioning of the business and helps in achieving a brand name in the market.

Let us see how Salesforce implementation and consulting makes small businesses gain more power:
Accendo technologies help you implement Salesforce CRM that in turn helps your business makes progress. It organizes and places customer specific data at one place to make it easily and quickly accessible by various business processes.

A CRM software solution empowers small size business to gain as much capability as a large size organization. CRM solutions brings advancement and automation in various business process like tracking of product information, delivering real time quotes to its customers and generation of automatic analytics reports.

Tracking product information automatically:
Salesforce CRM helps a business to check information related to products and inventory any time. How much quantity of product and inventory is available in the warehouse and how much will be required in future based on the future delivery requirements is recorded. Other details like quantity of product, cost of product, product codes, records product’s financial data and details related to inventory are tracked and updated regularly to meet customer requirements.

Delivering real time quotes instantaneously:
Efficient Salesforce implementation and consulting helps marketing team use product tracking information generated by the Salesforce system to provide real time quotes automatically to customers. These quotes are distributed with the customer instantaneously. This helps to respond to customer queries and requirements quickly and effectively. Accendo Technologies assist business organizations in successful Salesforce implementation.

Generation of customized analytics report:
When generating analytics report without using Salesforce software it becomes cumbersome and time consuming. In order to relieve you from such lengthy process Salesforce CRM provides you a set of automated processes using which you can create analytics reports easily and effortlessly. With a click of a button, its advanced processes will collect all the required information from various business areas and generate analytics report in few minutes. These reports are generated on a regular basis and can be customized with addition of features that suits your business requirements. These reports give you an insight about the progress of various individual business areas and help you figure out areas which are performing well or which needs attention.

Salesforce implementation is easy to perform but it requires well thought planning and analysis to realize business goals successfully. With the help of Salesforce implementation solutions provided by Accendo Technologies the implementation task becomes quite simple. Salesforce CRM translate business goals into technology solutions with the help of its technical competence, advanced Salesforce software solutions, robust and secure interface, integration with other higher level device and applications and efficient 24*7 maintenance support.

Salesforce Quick Start for Mid and Small Size Business

Salesforce crm software organizes and provides required information by an organization for its smooth functioning and achieving higher levels of growth. Team at Accendo Technologies implementing Salesforce solutions acquires deep industry insight and helps in implementing social Customer Relationship Management solutions to effectively manage sales, marketing and customer-oriented areas of a business.

Here is a Quick Guide which helps small size and mid size business to learn more about Salesforce:
Small size and mid size business really requires to take quick initiatives and make faster growth with Salesforce. They offer services intended to help you understand Salesforce better help you achieve your business goal.

Some of the benefits you get when you use Salesforce CRM software are:

  •  It is cost efficient software. It very well fits into the budget of small size business.
  •  Provides fast and efficient delivery of services to customers.
  •  You can personalize the software based on the needs of your business. Personalization involves adding a set of features added to the current software set up to generate reports, data, etc. which gives you performance insight of business areas and activities.
  •  With its automated and advanced processes it creates reports and information instantaneously and helps customer get best quality and timely service.
  •  It provides appropriate training to the employees about its technology, interface and functioning.

Salesforce provides a set of reliable and secure processes that concentrates on four major functions:

  •  Salesforce CRM determines distinct business processes and identifies key business requirements.
  •  Customize and align Salesforce methods and functions to meet your business goals.
  •  Provides quick and efficient solutions to the business and helps the entire team to learn its usage effectively.
  •  Helps in successfully transferring your business client’s information, products information, inventory information from lower to higher versions of software. This happens when software is upgraded and its new version is introduced.

Functionalities:
Whatever are your business goals and expectations Salesforce services can be effectively aligned to achieve them. Salesforce can be customized to generate more clients, maintains good repo with clients, providing advanced services to customers etc. Some of the functionalities are mentioned below:

  •  Maintains and manages record of sales leads and prospects.
  •  Identifying the areas for getting new sales opportunities and monitor them.
  •  Salesforce CRM software helps in identification of target sales prospects.
  •  Track and manage all the stages and processes of sales from identification of sales deal to delivery of products.
  •  Groups sales lead on the basis of their interests, category, budget, area etc.
  •  Identify and records activities which involves cross selling and up selling opportunities.
  •  Identify and effectively manage pending sales requests lying in queue.
  •  Track and conduct activities like fixing a call with the client, engaging with them through emails and meetings, etc.
  •  Instant updations of customer details, queries, sales opportunities, etc.

Salesforce CRM with its proven skill set improves the capabilities of business organizations to help manage their resources in a better way and offer best quality service and reduce administrative costs. Salesforce CRM that aim at educating people about its various processes and assisting you in attaining desired levels of growth in a quick, cost efficient and effective manner.

How CRM can help for small businesses

CRM systems provide solutions to help manage customer relations efficiently. CRM for small businesses maintains customer data in a digitalized format thus helps in reducing infrastructure costs, wastage of paper etc. So an organization saves on valuable time, capital and other resources which can be utilized in enhancing product quality and improving customer service.

Accendo Technologies provides CRM software which helps in structured organization of customer data. With proper organization of data, business activities are processed quickly and produce exceptional results. It fastens and simplifies the process of gathering, maintaining and accessing customer data.

Be it small scale, medium scale or large scale business CRM software is present day requirement for every business. It helps in providing sustained growth to your business.

  • CRM for small businesses is inexpensive and easy to implement. The technological benefits and business growth you achieve when you implement it in your business are far more compared to its cost.
  • Implementing all business processes with help of a computerized system leads to fewer chances of mistakes and better organization of tasks compared to manual tasks. CRM for small businesses is a onetime investment and helps to cut on the cost of labor, paper, files, stationary etc. it offers transparent and precise delivery of its services. Besides these, it also does customer records tracking; follow up with customers, receiving instant updates from customer etc to provide better customer service at a very low cost.
  • CRM for small businesses helps in identifying the sales leads on the basis of high and low value. It structures sales leads in the ascending order of its value. Sales leads which are of high value are given more focused attention compared to leads with low value. This increases achieving better sales productivity and accountability.
  • CRM Software by Accendo Technologies provides asset libraries which make it easy to manage and retrieve information at the required time. It provides Email templates for fixing an appointment with the customer, confirming appointment and making last minute changes to it, making follow-ups with customer so that everything works out efficiently and quickly.
  • CRM for small businesses helps you access your business growth at various intervals. For this it provides you feature like customized reporting which generates reports of the sales activities based on location and product. Performance metrics helps in evaluating those dark business areas which have been ignored and needs attention. On identification of these areas it suggests adequate measures to bring improvement in these areas and thereby achieving sustained business growth.

Accendo Technologies with its CRM software provides timely services to its customers. As the business processes involved in storing, managing and retrieval of customer data is computerized so it requires less employees to work on these activities and saves on time and money.

Why you really need a salesforce crm

Salesforce CRM offers solutions for managing the entire process of sales activity. It provides you facility to initiate sales, maintain records of sales activities, supplies products to customers, makes efficient and timely product delivery, solve customer related queries and complaints and provides instant customer updates to take immediate actionable, end sales opportunities with comments. Thus with Salesforce CRM you can carry out all your sales related activities wherever you are easily.

Some of the reasons have been mentioned below why Salesforce CRM is useful for small scale industries:

  • Sometimes the sales information you get from your sales employees is huge and scattered. It becomes hard to understand and manage in absence of Salesforce CRM. Salesforce CRM provided by Accendo Technologies helps to organize the information efficiently and make it workable. This information is then passed to different company’s processes for effective implementation.
  • Besides implementing sales activities, Salesforce CRM also helps companies to notice the areas that have been ignored and needs attention. For a company’s to make progress it is equally important to take measures to activate stagnant accounts.
  • With Salesforce CRM offered by Accendo Technologies, senior sales employees can define targets and assign them to other team workers. This helps in effective distribution of task and thus helps in achieving successful completion of task
  • Salesforce CRM helps in making right decisions and maximizes your sales. It will help you analyze the sales related areas which are under performing. It provides new ways to leverage your business. It helps in making your data accessible in real time scenarios and connected to centralized database.
  • You don’t need any special hardware or software to utilize the features of Salesforce CRM. All tasks related to sales leads, analysis, feedback, releasing instant updates, task allocation and improving the quality of data is done without spending a penny on installation of any specific hardware or software. With Salesforce CRM we get many functionalities grouped in single software, thus it saves money and improves efficiency. So it is a best option for small scale industries.
  • Salesforce CRM is not much expensive. Salesforce CRM provided by Accendo Technologies helps you increase your customer base and maintain your budget at the same time. In few days you will be ready to avail the world’s most popular and appreciated customer management solutions. Salesforce CRM is also available as “pay as you go” model, this helps in getting success with minimum investment of capital.

Role of Salesforce CRM in transforming Sales and Marketing Campaign

Today the major requirement is not just the customization but also a detailed understanding of the business domain of the customer is necessary. While working with Salesforce CRM the prime focus should be to analyze the business domain of the customer and help him in achieving their business goals.

Salesforce CRM are information systems that helps in automating sales, marketing and managing functions related to sales force. It keeps track of various sales activities like forecasting of sales, managing sales orders, product knowledge etc. It tracks all the details about contacts made with the customer like when was the customer contacted, reason behind the contact and any follow-ups required. This system also identifies those customers which can help an organization in providing sales leads. In this way sales processes are managed effectively and efficiently. This leads to customer satisfaction and builds a long term relationship with the customer.

Some of its benefits lies in building credibility among customers, provides efficient and time bound service to customers, helps in resolving to their queries effectively thus increasing the number of satisfied customers. Salesforce team at Accendo Technologies provides Application Programming Interface and methods to build quick applications that help in making efficient and better communication with customers, employees, partners and devices and apps to be invented in future. It combines various social media sites and communication means like email, mobile, facebook, twitter etc with any marketing product like bicycle to cream and converts consumers into clients successfully.

Accendo Technologies domain centric solution and approach helps in organizing complex business areas into a simple one, and makes them transparent and visible in the entire process of automating sales, operations, distribution and resource availability. It is very important for marketers to track the sales obtained as a result of generation of leads. These leads are generated through marketing campaigns conducted on site, emails, Google Adwords etc.

In order to provide efficient service to customers, connection of communications happening on various social networking sites needs to be done. This helps in solving customers queries quickly and helps in achieving long term relationship and trust with customers.

Three essential characteristics of Customer Relationship Management system which helps us getting the maximum deliverables is:

• It should be highly reliable
• It should deliver high functionalities
• It should be easily maintained
• It should be safe to use

The Salesforce team at Accendo Technologies performs various tasks such as monitoring and analyzing activities of their team. This helps them to forecast sales and sales related plan in a sophisticated manner. These solutions manages customer profile and handles customer case studies thus company can invest more time in empowering them with expertise.

Salesforce Partners in India Help Businesses Flourish

Business sector is a very competitive one, where millions and millions strive to retain a suitable position in the market. With the advent of several technological inventions, businesses are able to achieve their targets easily.

When we mention technical capabilities, what we refer to is the application of several customized software tools in different facets of business. Right from maintaining employee data to handling customers, software applications have helped deliver results accurately and efficiently.

There are many companies in the market who not only help in implementing such software applications but also ensure to maintain and test such applications on a continual basis. Be it application migration or enhancement, such companies delivering IT solutions are always available for any sort of assistance.

Accendo Technologies is one such company delivering efficient IT solutions to a diverse range of clients. One of the most common software applications for retaining customer base is the CRM or Customer Relationship Management solution. A CRM not just retains the existing customer base but also ensures to expand it as well by providing cost-effective solutions. Though a CRM application is involved in increasing automation processes in a business, it is also essential to keep a track on the whereabouts of customer preferences. An effective CRM should be able to manage the customer service requests and complaints by working on them accurately without any delay.

Even though a CRM solution would help a business deliver appropriate results, inclusion of a Salesforce CRM would be more preferable. Accendo Technologies, one of the salesforce consultants in Hyderabad, India, is capable enough of guiding a business to choose the best CRM product on the basis of specific business requirements. A Salesforce CRM encompasses all the appropriate CRM elements that aid in successful development of a business.

The highlight of such a software solution is that being a cloud-based application, it works on the basis of SaaS or Software as a Service. With such a unique and adoptive software solution offered by Accendo Technologies, businesses can now heave a big sigh of relief. Not only does this software help businesses to organize their workflow efficiently, but also aid in effective management of sales pipeline and customer services.

With such innovative approaches, customer satisfaction improves drastically. Some of the unique applications of Salesforce CRM, offered by salesforce partners in India, include marketing automation, customized applications, business analytics, automation of sales force and providing round-the-clock customer services and assistance.

Being a web-based application, Salesforce CRM incurs minimal implementation and maintenance costs. The striking feature of such a software application is that it does not need any hardware or software installation. This can be customized to meet the specific requirements of a business. A Salesforce consultant would help deliver proper results by providing appropriate guidance and training to the employees.

Be it healthcare, retail, real estate or entertainment sectors, Salesforce CRM help businesses maximize their profits by retaining as well as expanding the customer base.

Salesforce CRM The Latest Innovation In The CRM Applications

Have you ever thought of having CRM software? Is the current one less productive and non-user-friendly? Seemingly, this is the most common problem that organizations face in terms of CRM applications. They always have to go through the painstaking aspect of understanding how the software works and whether it is easy to use or not.

Well! That is the thing of the past. You can check out the new CRM program that has come to the market- Salesforce. This awesome CRM is perfect for our B2B or B2C business. Not only it is effective but has got quite a lot of innovative features and advantages. The following are some of them –

Apt For Any Kind of Business Type

Salesforce CRM is more B2B oriented; however, there are quite a lot of B2C companies who use this solution as well. This CRM solution is apt for call centers, restaurants, retailers, and the list goes on and on.

Plus, you don’t have to worry about the number of employees. While small-scale business may not need a robust system offered by Salesforce, however this application is easy to use and understand. This can be the driving force for purchasing this CRM solution.

Affordability

When compared to other CRM software available, Salesforce is quite economical and efficient when you consider its advantages and various aspects. Whether yours is B2B or B2C business, this CRM software can be best thing. You can greatly reduce on day to day spending by installing this CRM program for the efficient functioning of your day-to-day activities of your company.

Easy and Customer-Friendly

The best part of using Salesforce CRM is that it gives you the exact requirement that you want. You get the graphical interface that helps your employees to use the software. Employees like those software which have good visuals and display fields which are required. In addition, you can try out the demo version of Salesforce before selecting it.

Executing Marketing Initiative

The biggest advantage of using Salesforce is that it helps in executing the marketing initiatives that you always wanted. Salesforce CRM is reliable application software where you can handle more lead generation activities and nurture mass email capabilities.

To conclude, there may be variety of CRM solutions, but what gives Salesforce a plus point is the ability to understand the needs and requirements of its clients. In short, this CRM solution is flexible and easy to use.

Salesforce CRM

CRM or Customer Relationship Management helps business owners to handle certain challenges like sales decline or client attrition.

A CRM tool can provide innumerable advantages to a business. It provides a keen eye into the client’s base so that a business owner can ponder the tactics required to built a long-term relationship with the client and formulate strategies that would lead to ground breaking profitability. It also acts as a speedy bookkeeping system. It keeps track of every cent of revenue generated plus shipping costs, product discounts and client returns to come up with an accurate financial report at the end of the year.

Manual business processes can be automated through CRM thus leading to efficiency. It even blocks your path if you go down the road of choosing a wrong target customer segment. Client administration program provides valuable information about durable sales trends so that you can design your sales strategy accordingly.

CRM helps in keeping the customer service fluent and effective by helping the employees to respond to queries effectively. The software also provides an insight into the client’s order pattern thus ensuring no mess-up of any order.

Today CRM is moving towards cloud computing and the traditional expensive servers and software is off the hook. It is easier to maintain and manage customer conversations and information in the cloud and also remove extra costs for maintenance thus leading to a high return on the investments.

Salesforce is leading the cloud platform war. With Salesforce CRM small businesses can get access to top features and facilities available to world’s greatest companies. The Salesforce CRM is a user license based tool that can be easily implemented by IT companies. It provides a platform where all the professional teams can come to work together. Making use of the functionalities like customer management, sales automation and social media analytics provide by Salesforce tools, IT companies can generate more sales and better customer satisfaction in a cost-effective manner.

Salesforce CRM has been proven to increase sales productivity by 32 percent. You can have an easy and simple contact management experience and grow your revenue tremendously with helping insights from the Salesforce enterprise analytics team with fully personalized reports. A plus of Salesforce CRM is that it is mobile and can be accessed from anywhere, anytime and on any device.

Salesforce proudly proclaims to be trusted by 100,000 + companies. If you want your sales to scale new heights, then try out Slaesforce CRM today!